Layer an AI-Driven User Experience on Your Enterprise Software
Elevate your software with Ziplyne’s intelligent in-app guidance, personalized workflows, and adaptive support. Drive user adoption and productivity through an AI-powered experience that evolves with your user's needs.
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Ziplyne makes all your software easier to use & upgrade
Your #1 customer is your end user. The #1 complaint they have is how difficult your enterprise software is to use. Deliver a seamless and simplified user experience on top of all your mission-critical software with Ziplyne, the DAP built from the ground up for user adoption:
Coupa
Ziplyne's digital adoption platform (DAP) empowers Coupa users with an intuitive product tour and walkthroughs, designed to streamline the onboarding process and bolster user adoption.
This sophisticated adoption strategy reduces support tickets by offering real-time, interactive guidance, allowing users to master Coupa's enterprise software swiftly.
With a focus on enhancing user adoption, Ziplyne's DAP is pivotal in optimizing spend management, procurement, and financial workflows, ensuring customers fully leverage their investment in Coupa's robust functionalities.
This sophisticated adoption strategy reduces support tickets by offering real-time, interactive guidance, allowing users to master Coupa's enterprise software swiftly.
With a focus on enhancing user adoption, Ziplyne's DAP is pivotal in optimizing spend management, procurement, and financial workflows, ensuring customers fully leverage their investment in Coupa's robust functionalities.
Workday
Ziplyne's Digital Adoption Platform (DAP) equips Workday customers with dynamic, interactive walkthroughs that enhance the user adoption of Workday's enterprise software suite.
This results in a solid adoption strategy that boosts productivity across HR, finance, and various business segments. By fostering user adoption with targeted support and a seamless onboarding experience, Ziplyne's DAP ensures that Workday users can capitalize on their technology investments for superior business outcomes.
This results in a solid adoption strategy that boosts productivity across HR, finance, and various business segments. By fostering user adoption with targeted support and a seamless onboarding experience, Ziplyne's DAP ensures that Workday users can capitalize on their technology investments for superior business outcomes.
SuccessFactors
Ziplyne's Digital Adoption Platform (DAP) provides SAP SuccessFactors clients with a strategic adoption strategy, integrating interactive walkthroughs and product tours to elevate software usage.
This focus on user adoption translates into streamlined HR operations and improved support ticket resolution, ensuring that customers harness their investment effectively for enhanced HR outcomes. Ziplyne's DAP is the key to unlocking the full potential of SAP SuccessFactors.
This focus on user adoption translates into streamlined HR operations and improved support ticket resolution, ensuring that customers harness their investment effectively for enhanced HR outcomes. Ziplyne's DAP is the key to unlocking the full potential of SAP SuccessFactors.
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Ziplyne is 40% less expensive and 90% faster than existing DAPs
What Our Customers Say
Jana Frankline
Chief Information Officer
"A Winning Combination of Interactive Training and Ongoing Support"
Before Ziplyne we were doing too many things manually in order to achieve results. Our training team, content leaders, subject matter experts, etc. were all disjointed. By having a solution like Ziplyne we have been able to standardize the way we onboard, train and support our end users across all of our enterprise softwares.
Jana Frankline
Director - HR
"Scalable onboarding and training for Workday effortlessly"
Our Workday implementation partner failed to provide us with an effective training plan or strategy for our end users. As a result, we were faced with the challenge of delivering training on a global scale. However, with the help of Ziplyne, we were able to automate our end user training and gain valuable insights and feedback on how our users engage with both Workday and Ziplyne.
Jana Frankline
Chief Procurement Officer
"A must have for your Procurement Transformation"
The company was facing issues with repetitive mistakes and data errors in procurement processes, causing delays in the supply chain. The use of Coupa as the source of truth was not sufficient without proper data governance and guidance. By implementing Ziplyne as a real-time error recognition and business process guidance solution, the company was able to reduce support tickets and improve user understanding. Ziplyne is now referred to as the company's "guide on the side" and is being implemented on other applications.
Jana Frankline
Director - IT
"Agile Software Development Meets Automated User Experience"
Ziplyne has helped large enterprise improve user adoption of new software and bridge the gap between legacy systems by providing real-time digital user help guides. It has been integrated in software rollout plans as a benchmark to determine the need of a Digital Adoption Platform to increase the success and adoption of current and future projects.
Jana Frankline
Current Ziplyne Partner Previously with WalkMe
“It’s just faster"
I’ve been through WalkMe’s training and Ziplyne’s. Theirs took 3 months; yours took 1 week. And your training was better.
Jana Frankline
Director - IT
“Reviewed other DAP software and I found a winner”
What’s best about Ziplyne? Hands down…the usability and non-existent learning curve…. The software is super-easy to learn and I obtained results literally in minutes. Within a week of use, you can be an expert.
Jana Frankline
VP of Product
“Product manager/UI designer's dream solution “
Provides integrations with zendesk/jira and AI capabilities to reduce repetitive support tasks as well as automation
Jana Frankline
Director of Delivery
Ziplyne focuses on the right things that lead to productivity and ROI
Ziplyne approaches app guidance differently than other solutions.. The workflow contributes directly to sales and client onboarding so salespeople become productive in less time and customer success is able to focus on the most strategic activities to support customer adoption and growth.
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Enterprise Platform
Creator
Ziplyne's Creator module is a versatile solution for product teams, L&D, Training, HR, and IT departments, enabling the seamless creation and management of in-app guides and training.
Player
As an integral component of Ziplyne's DAP, the Player feature overlays any SaaS software to facilitate user navigation.
Dashboard
The Dashboard offers administrators a centralized control hub for the Ziplyne deployment within an organization.
Our Software Runs on Your Enterprise’s Complex Applications
Maximize Your ROI
For HR Managers
Managing shared services with Ziplyne's Digital Adoption Platform (DAP) turns the chaos of herding cats into a synchronized march towards efficiency. Ziplyne's DAP excels in smoothing out the common points of failure and friction associated with large-scale software deployments and scaling operations, by ensuring ample in-the-moment training and support. It aligns business outcomes seamlessly across HR, Finance, Technology, and Operations.
By overlaying any web-based application, Ziplyne offers real-time walkthroughs, support tickets management, and onboarding guidance—right in the flow of work. This integration simplifies and enhances the accuracy of business processes from recruiting to payroll, and benefits to compensation, fostering an environment where talent, time, and absence management are handled with precision.
Moreover, Ziplyne is designed for user adoption at every level, allowing subject matter experts (SMEs) to easily set up and navigate through change management without the need for IT intervention, regardless of the software application in use.
By overlaying any web-based application, Ziplyne offers real-time walkthroughs, support tickets management, and onboarding guidance—right in the flow of work. This integration simplifies and enhances the accuracy of business processes from recruiting to payroll, and benefits to compensation, fostering an environment where talent, time, and absence management are handled with precision.
Moreover, Ziplyne is designed for user adoption at every level, allowing subject matter experts (SMEs) to easily set up and navigate through change management without the need for IT intervention, regardless of the software application in use.
For Procurement leaders
Safeguard against a failed implementation. Ziplyne's Digital Adoption Platform (DAP) allows you to streamline your entire digital transformation.
Our platform enables non-technical users to effortlessly create interactive product tours and walkthroughs within any application in just 90 minutes, which is significantly less than the industry standard of 16 hours. In just one week, Ziplyne can bring your subject matter experts up to speed with an effective adoption strategy, a process that would typically take three months with other services.
Accelerate onboarding, reduce support tickets, and eliminate user experience (UX) debt with Ziplyne's user adoption-focused training. By providing real-time assistance and onboarding support in the workflow, our DAP prevents the need for retraining, even for your most infrequent users, optimizing your investment and driving successful business outcomes.
Our platform enables non-technical users to effortlessly create interactive product tours and walkthroughs within any application in just 90 minutes, which is significantly less than the industry standard of 16 hours. In just one week, Ziplyne can bring your subject matter experts up to speed with an effective adoption strategy, a process that would typically take three months with other services.
Accelerate onboarding, reduce support tickets, and eliminate user experience (UX) debt with Ziplyne's user adoption-focused training. By providing real-time assistance and onboarding support in the workflow, our DAP prevents the need for retraining, even for your most infrequent users, optimizing your investment and driving successful business outcomes.
For IT leaders
Crafted with precision, Ziplyne's Digital Adoption Platform (DAP) empowers non-technical users to effortlessly construct business process support directly within any enterprise web application.
This translates to zero reliance on technical resources for development, deployment, or maintenance. Propel your company's user adoption, streamline onboarding, and define business processes with our unparalleled no-code solution. Ziplyne accelerates implementation by 90% compared to other platforms while simultaneously cutting costs by 40%.
With Ziplyne, adapt and evolve at the pace of your business dynamics, not at the restrictive speed of external vendors. Embrace rapid change management, enhance your adoption strategy, and minimize support tickets with the industry-leading walkthrough and product tour capabilities of Ziplyne's DAP.
This translates to zero reliance on technical resources for development, deployment, or maintenance. Propel your company's user adoption, streamline onboarding, and define business processes with our unparalleled no-code solution. Ziplyne accelerates implementation by 90% compared to other platforms while simultaneously cutting costs by 40%.
With Ziplyne, adapt and evolve at the pace of your business dynamics, not at the restrictive speed of external vendors. Embrace rapid change management, enhance your adoption strategy, and minimize support tickets with the industry-leading walkthrough and product tour capabilities of Ziplyne's DAP.
The Ziplyne Difference
28%
Decrease in support tickets
$500k
Reduction in Eng/IT spend
35%
Reduction in training costs
Your Enterprise Challenges
People are taking notice...
Johns Hopkins Enterprise has made multiple investments over multiple years – Partners as well (Veritas Prime)
The business cycle is accelerating: there’s not time to wait 16 weeks for an implementation to start, or 18 months for a feature request to go through. Ziplyne is attracting partners like Johns Hopkins University and Veritas Prime because of our unprecedented speed and ease of implementation.
The business cycle is accelerating: there’s not time to wait 16 weeks for an implementation to start, or 18 months for a feature request to go through. Ziplyne is attracting partners like Johns Hopkins University and Veritas Prime because of our unprecedented speed and ease of implementation.
Will you implement a DAP too late…?
People have told us that they implemented a DAP…. too late.
Habits form quick. If your implementation isn’t guided by relevant training and empowered support agents, your people will learn the wrong habits – wasting your software investment dollars.
At Ziplyne, we ensure your support model is in place at time of implementation, and drive internal alignment with your support functions – so the entire implementation can succeed and maximize your dollars, driving the desired business outcomes.
Habits form quick. If your implementation isn’t guided by relevant training and empowered support agents, your people will learn the wrong habits – wasting your software investment dollars.
At Ziplyne, we ensure your support model is in place at time of implementation, and drive internal alignment with your support functions – so the entire implementation can succeed and maximize your dollars, driving the desired business outcomes.
Hours, not months
Other DAPs promise the world and deliver much less than that.
Our solution can be deployed in hours – not the months it takes legacy solutions.
A client of Ziplyne recently said: “I’ve been through WalkMe’s training and Ziplyne’s. Theirs took 3 months; yours took 1 week. And your training was better.”
We hear things like this all the time. Click below to see why
Our solution can be deployed in hours – not the months it takes legacy solutions.
A client of Ziplyne recently said: “I’ve been through WalkMe’s training and Ziplyne’s. Theirs took 3 months; yours took 1 week. And your training was better.”
We hear things like this all the time. Click below to see why
Your software is a jailbroken iPhone..
…Customize it, and the vendor no longer supports you.
A digital transformation can require heavy in-house customizations that require large tech investments.
Ziplyne installs with a lighter footprint, shaving 40% off the cost of digital transformation and getting your team up and running up to 90% faster.
A digital transformation can require heavy in-house customizations that require large tech investments.
Ziplyne installs with a lighter footprint, shaving 40% off the cost of digital transformation and getting your team up and running up to 90% faster.
Frequently Asked Questions
Why a DAP?
How do you guys deliver so much for so much less?
What’s the catch?
How do you reduce training costs?
How do you reduce implementation costs?
Can non-technical users REALLY do this? I’ve heard this promise before.
Can I customize the look and feel across different apps?
Can I build guides that follow users across multiple apps?
How fast can a non-technical user build a guide?
Can I be a Partner for Ziplyne?
Can Ziplyne help me build automations?
Can it sit on top of my complicated 40-column dashboards and explain them?
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